Privacy Policy

ZERO JUNK ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

- Contact information: email address and phone number (for login and account communications).
- Order information: shipping address, billing address, order history, and customer support communications.
- Payment information: payment is processed by third-party payment processors (we do not store full credit card numbers).
- Usage data: basic device and usage data (such as pages viewed) to improve the site.

How we use information

We use your information to:
- Provide, operate, and improve the website and products
- Process orders, payments, shipping, and returns
- Provide account access (including one-time passcodes for login)
- Send transactional communications (order updates, receipts, security notifications)
- Respond to support requests
- Prevent fraud and secure our systems

SMS and phone numbers

If you request SMS one-time passcodes, we will use your phone number to deliver those codes. Message and data rates may apply. Reply STOP to cancel and HELP for help. We do not share your phone number with third parties for their marketing.

How we share information

We may share information with service providers who help us run our business, such as hosting providers, analytics providers, payment processors, messaging providers, and shipping carriers. They may only use information to perform services for us.

Cookies and analytics

We may use cookies and similar technologies to keep the site functioning, remember preferences, and understand how the site is used. You can control cookies through your browser settings.

Data retention

We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

You may request access, correction, or deletion of your information where applicable. You can opt out of SMS by replying STOP.

Contact

If you have questions, contact support at [email protected].